Troubleshooting

Here's advice for some common problems in Premiere.

There are gaps in my movie...

This is a common problem for amateurs like you...

To solve the problem, choose the Multitrack Select Tool and then click the clip just to the right of the gap. This tool will select not only the clicked clip but also ALL the clips above and below and to the right, all the way to the end of the timeline, ready for you to drag them all to the left and close the gap.

The Track Select Tool is similar, but not so useful, for it selects only clips from one track (the clicked clip and all following clips in the same track). However, you can add clips from other tracks if you hold down the Shift key while you click them.

Whereas the Track Select Tool makes a horizontal selection across the Timeline, the Range Select Tool makes a vertical selection - in other words it selects all the clips that are present in the frames that you drag the tool across.

The video and audio are out of sync...

Audio and video clips that have been captured from a source such as a video camera are normally linked together so they stay synchronized - if one clip is moved then the other will move with it. However the synchronization can easily be broken - you will have noticed this problem sometimes even on broadcast TV. Watch out for these red markers that indicate that linked audio and video tracks have become unsynchronized: . As soon as you notice a problem, try to fix it immediately. Use the link override tool to move one clip without moving the clip to which it is normally linked.

Note also that you can link any pair of unlinked audio and video clips by doing this:

	check that the selection tool is chosen
	click the first clip
	hold down the shift key and click the second clip

Alternatively:

	Choose the link tool
	Click the first clip and then the second.

Linked clips can be unlinked with Edit>Break Link.

My computer crashed...

I find that Premiere crashes rather frequently, often at the worst times such as when I try to export the movie. The only obvious solution is to save your work very often and always make sure you save the project just before attempting to export. If you have a video capture card attached to your computer then you may experience problems if your hard drive is not fast enough or if it is too fragmented.